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Senate Bill 158

Medical Association of Georgia

 

Senate Bill 158

On this week’s show we continued our monthly series with the Medical Association of Georgia.  MAG’s CEO/Executive Director, Donald J. Palmisano, Jr. stopped by for a discussion on the state of Senate Bill 158, changes in the insurance contracting arena, and other topics on the MAG agenda.  Donald also shared how he and a colleague were able to raise over $40,000 to support the Think About It campaign to raise awareness and fight prescription drug abuse/addiction in Georgia, participating in a 100 mile race and completing it in under 24 hours.  In the days since Donald joined us on the show, Senate Bill 158 was passed.

MAG continues to take steps to enhance the relationship between health insurer Blue Cross Blue Shield of Georgia, Inc. (BCBSGa) and physicians in the state.

At the end of 2014, Georgia Insurance Commissioner Ralph Hudgens rescinded physician contract amendments that BCBSGa had put into place in Georgia following “numerous complaints from physicians (and their practices).”

First MAG/BCBSGa “Physician Advisory Group” meeting took place on February 12. It is forum for physicians to express their concerns, it will give Blue Cross the opportunity to disseminate information about new payer initiatives, it will be a venue for improving communications, and it will serve as a mechanism for physicians to weigh in on Blue Cross’ clinical policies, operations and contracting practices.

The advisory group consists of four MAG member physicians as well as MAG Health Policy and Third Party Payer Advocacy Department Director Susan Moore and BCBSGa Senior Clinical Officer Mark Kishel, M.D., and BCBSGa Director of Network Management/Georgia Provider Solutions Hayden Mathieson. They will meet a minimum of three times a year.

Rental Networks

 

MAG supports legislation that would limit rental networks in Georgia. A rental network involves a health insurer that rents or sells its network of physicians to another health insurer. These second-level insurers then include the physicians in their health insurance plans – and pay the physicians an even deeper discount – even though they don’t have a contract with the physicians.

 

It’s not uncommon for physicians to offer their services to a health insurer at a discounted rate because the higher patient volume offsets the costs. However, the aforementioned insurers rent or sell their networks without the physician’s knowledge – so the physicians often aren’t aware that they are in a given network or that they are contractually obligated to deliver patient care at a greater discount.

 

Rental networks result in mass confusion and higher administrative costs (e.g., the additional staff time that is required to verify a patient’s health insurance coverage and/or confirm the proper payment). Rental networks can also reduce the accessibility of care because physicians are forced to accept the lower (i.e., “re-priced” or “re-rented”) payment or refuse to see the patient for any follow-up or future care.

 

Rental networks are an inappropriate, profit-driven tactic that undermines the practice environment in Georgia that will exacerbate the physician shortage in the state. Sixteen states have now adopted laws that regulate or limit or prohibit rental networks.

 

Insurers are prohibited from using rental networks in federal employee health benefits plan contracts.

 

 

All-Products Clauses

 

Insurance companies use ‘all-products or all-or-nothing’ clauses as a cost-control tactic to force physicians to participate in every health insurance product that they offer or be blocked from caring for patients in the insurer’s plan altogether.

 

By forcing physicians and their practices to agree to all-products clauses, health insurers are undermining the economic viability of the medical profession in Georgia – keeping in mind that a report that was prepared by IMS Health for the American Medical Association determined that physicians in Georgia “created a total of $29.7 billion in direct and indirect economic output (i.e., sales revenues) in 2012… [and] each physician supported $1,559,494 in [economic] output.” It is also worth noting that the report found that “…physicians supported 205,869 jobs (including their own)…[and] $1,089.6 million in local and state tax revenues in 2012.”

 

Because physicians are constantly wrestling with these manipulative contract provisions, they have less time to spend with their patients.

 

All-products clauses violate several individual rights, including the right to contract and an owner’s right to operate a business in a free and autonomous way.

 

Physicians and medical practices in Georgia should be free to accept the health insurance products of their choice versus the ones that’s imposed on them by profit-driven insurance companies.

 

Eleven states have enacted prohibitions on all-products clauses, including Alaska, Arkansas, Florida, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Ohio, and Virginia – as well as Washington, D.C.

 

Special Guest

Donald Palmisano, CEO, Executive Director of Medical Association of Georgia  twitter_logo_small  linkedin_small1  facebook_logo_small3

Medical Association of Georgia

  • JD Law, Loyola School of Law
  • Board of Directors, Physician Advocacy Institute
  • Medical Payment Subcommitte Member, State Board of Workers’ Compensation
  • Treasurer, Board of Directors, Physicians’ Institute for Excellence in Medicine
  • Former Director, Government Relations/General Counsel/Director, GAMPAC

Patient Engagement

Fank Martin

 

Patient Engagement

This week I caught up with our friend, Frank Martin, of The Medical Consultants Group.  We talked about how his consulting firm can help a wide range of medical practices, from solo offices to multi-site large groups.  Frank talked about the variety of facets of a business that is a medical practice improve operations.

Frank talked about strategies for helping patients related to managing their out-of-pocket obligation, including deductible and co-payment.  We also discussed how the ACA has placed new emphasis on patient satisfaction and outcomes relating to how the practice (or isn’t) reimbursed.  Another requirement is to provide an electronic portal that allows remote access to patient data BY the patient, coupled with a means to transmit/receive relevant information to/from patients.

We discussed the difference between legacy EMR systems (where software was installed on hardware in the office) and cloud-based applications where data and the software exist on a remote cloud-computing-based architecture.  The decision-making capability of the cloud-based applications, coupled with security and rapid access to important data, make modern cloud-based EMR applications the wise choice for practices to convert to today.  These modern applications do not require on-site updates of the application on every device.  Now, the application is updated where it lives, meaning the user’s experience is not interrupted or inconvenienced.

Frank places great emphasis on helping his client practices become better-running businesses.  To that end he works with the group to be able to change processes, or software, business plan, and/or other key facets such as office location and office space leasing to operate more efficiently and profitably.

Special Guest

Frank Martin / Medical Consultants Group Twitter Facebook

frank

  • Past recipient, “Volunteer of the Year, Big Brothers Big Sisters”
  • Published author
  • Successful entrepreneur in the healthcare sector

Medical Association of Georgia’s 2015 Legislative Priorities

Medical Association of Georgia

Medical Association of Georgia’s 2015 Legislative Priorities

This week I sat down with Dr. Michael Green and Marcus downs of MAG to discuss Medical Association of Georgia’s 2015 legislative priorities.  We talked about several issues that have a serious impact on both patient outcomes as well as Georgia physicians’ ability to provide care.  Some key areas of focus this year include Physician Autonomy/Scope of Practice relating to physician-extending providers such as optometrists, nurse practitioners, and physician assistants, Third Party Payers, Tort Reform, and Patient Access to Care/Physician Shortage.

Dr. Greene and Marcus shared important information about how the year’s priorities are decided upon from how they’re raised as issues, to how they are elevated through committee to final discussion/determination.  They also talked about how valuable it is to have active participation in the process by the members of MAG.  We discussed the ways that MAG members are able to contribute input on the process and identification of issues for the association to consider.

Marcus and Dr. Greene also talked about some important legislative issues MAG has been able to provide input on that helped shape or revise laws affecting how physicians provide care within the state of Georgia.

Special Guests:

Dr. Michael Greene, Chairman, Council on Legislation, MAG   twitter_logo_small  linkedin_small1  facebook_logo_small3

Medical Association of Georgia

  • Doctorate of Medicine, Mercer University School of Medicine
  • Former President of MAG, 2003-’04
  • Board Member, Secure Health Plan of Georgia
  • Practicing Family Practice Physician, Macon, GA

 

Marcus Downs, Director of Government Relations, MAG  linkedin_small1  

Medical Association of Georgia

  • Recipient, 2012, Outstanding Advocate Award, National Association of School Psychologists
  • National Institutes of Health Research Fellow, 2000
  • Former Director, Government Relations/External Coalitions/Research, Georgia Association of Educators

AirWatch

 

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AirWatch by vmware

This week on TopDocsRADIO we sat down with Paul McRae of AirWatch by vmware. Healthcare is evolving. As information technology advances and our health laws change, greater importance is being placed on electronic health records.  Today, digital data is flowing between departments in a hospital, to physician offices, to practitioners in the patients’ homes.  The result is greater efficiency in coordination of care, easier collaboration across multi-specialty teams, and an increased risk of compromise of sensitive HIPAA-protected information.

AirWatch by vmware provides technology that allows healthcare organizations to protect sensitive data across their enterprise, including mobile devices and laptops that may be in use outside the confines of the building or campus of the health company.  With their solution, the enterprise can determine whether certain data elements can be accessed by a given device (including BYOD), attachments can be included in outbound emails, and more.

If your organization is working to take advantage of the benefits of digital platforms and mobile devices then get to know AirWatch by vmware.  You’ll give your company the strengths that come with digitized information coupled with the confidence your information will meet compliance requirements and stay safe in the hands of those its meant to be seen by.

Special Guests:

Paul McRae, Director of Business Development – Healthcare Solutions, AirWatch by vmware  twitter_logo_small  youtube logo  google-plus-logo-red-265px  linkedin_small1  facebook_logo_small3

AirWatch by vmware

  • BA Economics, Cornell University
  • Board Member, Warrick Dunn
  • Presenter, Georgia Healthcare Trade Faire & Regional Conference 2013
  • Former SCVP of Healthcare Emerging Technology, AT&T

 

 

ShareWIK, Bioscape Digital, and ER Express

Top Docs Radio

 

ShareWIK, Bioscape Digital, and ER Express

This week I sat down with the CEO’s of ShareWIK, Bioscape Digital, and ER Express.  With the recent implementation of the Affordable Care Act, new requirements came into effect that placed emphasis on patient satisfaction as a component of reimbursement.  As it happens, these innovative companies had been developing and implementing their innovative platforms that dramatically improve patient experience and engagement before the law came into effect.  That positions them as leaders in the space and I was pleased to have them join us to talk about what they’re doing.

ShareWIK.com provides licensed health information to a wide variety of organizations seeking to provide useful health content to their website and social media visitors.  The writers who contribute to the ShareWIK content are journalists who have a true understanding of the topics they are covering.  Content is vetted for accuracy before distribution.  That means companies and healthcare organizations seeking to control health costs through helping employees and patients make better choices in their daily lives now have an effective, engaging tool to do just that.  The team at ShareWIK is also collaborating with the Bioscape Digital platform to provide content that will be served to their patient-users.

ER Express is an application/platform that enables participating ER’s and Urgent Care centers to post an estimated time they can expect to be seen at their location.  This means a prospective patient can register and hold their place in line and do much of their wait time at home, work, etc.  The application uses IP address and Geo-tagging for users on mobile devices to display nearby area care centers and their estimated Time To Be Seen.  In this way patients can reduce their overall wait time as well as optimize ER versus Urgent Care utilization for non-life-threatening problems.  The service is free for patients to use and is currently available for numerous major health facilities in the Atlanta metro (and elsewhere in the country).

Bioscape Digital is a tablet-based platform for use in the emergency department and urgent care settings. The platform is simple to use with a simple, intuitive point-click interface.  It serves the patient with professionally-produced health content provided by ShareWIK that covers a variety of topics from what to expect with a given type of study or procedure to information about available services within the hospital.  The platform provides an engaging way for patients to occupy their time spent waiting for care that improves their awareness of useful health information at the same time.  Patients can use the platform to communicate positive and negative feedback in real time to hospital personnel, giving the staff the opportunity to potentially address and correct issues of concern.  Their platform is already showing a dramatic improvement in patient satisfaction scores as well as staff morale in their client-user facilities.

These Atlanta-based companies are helping to improve the way care is delivered and the way the experience is perceived by patients.  It’s exciting to get to introduce them to a wider audience and help them expand adoption of these helpful, innovative technology platforms.

Special Guests:

Diana Keough, CEO/Founder of ShareWIK.com  facebook_logo_small3  twitter_logo_small  linkedin_small1  Pinterest-logo  google-plus-logo-red-265px  

ShareWIK.com

  • Journalism Instructor/Guest Lecturer, Emory University
  • Member, Koles College of Business Advisory Board, Kennsaw State University
  • Former Front Page Series Writer, The Plain Dealer
  • Former Reporter/Commentator, WKSU
  • Co-author, “Building a Business, Building a Life: The Incredible Life of a Woman Business Owner”

Sahil Patel, President of ER Express  linkedin_small1  twitter_logo_small  facebook_logo_small3

ER Express

  • Former VP Decision Support, MedAssets
  • Former Independent Consultant, CodeRyte
  • BBA, Emory University Goizueta Business School
  • MBA, Harvard Business School

Stuart Bracken, CEO of Bioscape Digital  linkedin_small1  facebook_logo_small3  twitter_logo_small  google-plus-logo-red-265px

Bioscape Digital

  • MBA, Finance, Emory Goizueta Business School
  • Co-Founder, Knowledge2Work
  • Co-Founder, Phoenix Holdings
  • President, Goizueta Alumni Entrepreneur Network